About MadCasino
Welcome to MadCasino, where we bring you an exceptional gaming experience with over 2,000 premium titles and comprehensive sports betting options. We operate under the license of the Anjouan Gaming Authority, ensuring our platform meets international gaming standards while providing secure and fair entertainment for players worldwide.
Who We Are
At Madcasino, we are operated by Softon Ltd, a Cyprus-based company with extensive experience in the online gaming industry. Our madcasino io platform launched in 2024, and we have quickly established ourselves as a trusted destination for both casino gaming and sports betting. We maintain our commitment to excellence through our comprehensive licensing under the Union of Comoros, license number ALSI-202409012-FI1.
Our MadCasino platform serves international markets with a particular focus on EU-facing territories. We pride ourselves on offering a fully localized experience across 16 languages, including English, German, French, Italian, Spanish, and many others. When you visit our mad casino site, you'll find complete localization not just for the interface, but also for customer support and live chat services.
Our Gaming Portfolio
We feature an impressive collection of over 2,000 gaming titles from more than 40 renowned software providers. At MadCasino, we partner with industry leaders including Pragmatic Play, Microgaming, NetEnt, Play'n GO, and Yggdrasil to deliver the highest quality gaming experience. Our slot collection includes popular titles like Gates of Olympus, Sweet Bonanza, and Book of Dead.
Our live casino section offers approximately 36 tables featuring games like Mega Wheel, Mega Roulette, and Sweet Bonanza Candyland. We work with Pragmatic Play Live, XPG, and Vivo Gaming to ensure our madcasino online platform delivers authentic live gaming experiences. Additionally, we provide comprehensive sports betting covering over 40 sports including football, basketball, tennis, and esports.
Banking and Security
We support multiple currencies including EUR, AZN, DKK, PLN, NOK, SEK, KZT, UZS, and various cryptocurrencies. At Madcasino, we accept payments through Mastercard, Visa, American Express, and cryptocurrency options like Bitcoin, Ethereum, and Tether. Our minimum deposit starts at €20, while our minimum withdrawal is set at €100.
Our withdrawal processing is designed for efficiency, with pending times up to 3 business days and daily limits of €1,000 per day and €2,000 per week. We complete KYC processing within 48 hours, and cryptocurrency withdrawals are processed near-instantly after approval. For those wondering about mad casino withdrawal time, we ensure fiat payments are completed within 1-3 banking days after approval.
Customer Support Excellence
We provide 24/7 customer support through multiple channels to ensure you always have assistance when needed. Our MadCasino support team operates round-the-clock live chat in all 16 supported languages. You can reach us via email at support@madcasino.io for general inquiries or complaints@madcasino.io for any concerns.
For players researching madcasino reviews or seeking madcasino trustpilot feedback, we encourage you to experience our service firsthand. Our commitment to customer satisfaction is reflected in our comprehensive FAQ section and our multilingual support team's expertise in addressing player needs promptly and professionally.
Bonuses and Promotions
We offer generous welcome packages designed to enhance your gaming experience from day one. Our slots package provides up to 777% bonus worth €7,500 across five deposit bonuses. The madcasino bonus structure includes our first welcome bonus of 200% up to €500, followed by additional bonuses of varying percentages and amounts.
For sports betting enthusiasts, we provide a sports package offering 250% up to €3,500 across three separate bonuses. Our weekly reload bonuses ensure ongoing value, with our Wednesday, Friday, Saturday, and Sunday reload offers providing substantial bonus percentages. When searching for madcasino no deposit bonus opportunities, we encourage checking our current promotional offerings as these may vary.
Mobile Gaming Experience
Our madcasino app experience is delivered through our fully optimized HTML5 website, accessible on all mobile devices without requiring downloads. We designed our mobile platform to provide seamless access to our complete gaming library, ensuring you can enjoy over 2,000 titles whether you're using desktop or mobile devices.
The mobile version maintains all functionality of our desktop platform, including account management, banking options, live chat support, and complete access to both casino games and sports betting markets. Our responsive design ensures optimal performance across all devices and screen sizes.
Responsible Gaming Commitment
At Madcasino, we prioritize responsible gaming and player protection. We implement various tools and measures to help players maintain control over their gaming activities. Our platform includes deposit limits, session time limits, and self-exclusion options to support responsible gambling practices.
We encourage all players to familiarize themselves with our responsible gaming tools and to contact our support team if they need assistance with account controls. For players researching 'is madcasino legit' or seeking information about our credibility, our licensing, security measures, and responsible gaming commitment demonstrate our dedication to operating a trustworthy gaming platform.
Content updated: April 28, 2026